Our Spring Replacement Process
When you call D&L, here’s what happens:
We’ll ask a few questions to understand your situation — what happened, what type of door you have, and when you need service. If it’s before noon and you need same-day service, we’ll make it happen.
Your technician arrives in a fully stocked truck with 16 different spring sizes that cover 99% of residential doors. No waiting for parts, no second trips.
They’ll inspect your entire system — not just the broken spring. That means inspecting cables for fraying, testing rollers for wear, and verifying that the door tracks and hardware are solid.
After replacing the springs, we rebalance the door and test the opener to make sure everything operates smoothly. The whole process typically takes 45 minutes to an hour.
What We See Other Companies Get Wrong
Not all spring jobs are equal. Two things we regularly see done wrong on service calls where a previous company did the work:
Wrong size springs. This is the most common problem. A spring that’s too light for the door puts constant stress on the opener and shortens the life of every component in the system. A spring that’s too heavy makes the door hard to close and creates safety issues. Getting the spring size right requires matching it precisely to the door’s weight and dimensions — not guessing.
Skipping the center bracket reinforcement. The spring center bracket is the anchor point for the entire torsion system. If it’s not solid, the bracket can fail under tension—and when it does, the consequences are dangerous. All the stored energy in the springs is released at once. The bracket comes out, the springs unwind violently, and everything in the path takes damage — the door, your car, tools, anything nearby. This isn’t just an old-door problem — it happens in new construction, too. It all depends on what stud or framing the bracket is connected to and whether it can handle the spring tension. We inspect it on every job and reinforce it when needed. It takes a few extra minutes, but it prevents a situation that can cause thousands of dollars in damage and serious injury.